Sales prices are always net of VAT, to be paid by the buyer.
WARRANTY / TECHNICAL ASSISTANCE - INSTALLATION / RETURNED GOODS
- The warranty period is 24 months from delivery, excluding the parts classified as expendable materials such as: mechanical print heads, batteries, mass storages (SD, USB, etc.), electric motors, and wheels. The warranty period for these expendable materials is 3 months.
- The warranty refers to breakdowns resulting from any construction defect or material defect of the product supplied and covers the cost of labour and spare parts. The product must be returned to Dini Argeo headquarters in its original packaging with shipping paid by the sender.
- If work is required at the place of use, the applicant will bear the technician’s transfer expenses. Dini Argeo will bear the labour of the repair and the cost of any replaced parts.
- The warranty does not apply to breakdowns due to improper use or non-observance of the operating instructions, electrical phenomenon, tampering, unauthorised attempted repair, connections to other equipment or removal of any product identification elements (serial number, label, etc.). This warranty does not provide for any compensation for damages, direct or indirect, incurred by the user due to complete or partial failure of instruments or systems sold, even during the warranty period. The warranty for the load cells excludes the damages caused by impacts and overloads (the overload is evident if the cell output signal measured, powered and without load, has an output voltage over 1 mV).